E-Commerce Solutions
Drive Sales with Intelligent Retail AI
Turn casual browsers into loyal customers. Kori's AI agents recover abandoned carts, personalize product recommendations, and manage returns effortlessly — all without adding headcount.
Cart Recovery
+22% Completion Rate
Average Order Value
Increased by 18%
Support Costs
Reduced by 40%
Personalized Shopping Assistants
Modern shoppers expect immediate, relevant answers — not a FAQ page or a 3-day email response. Kori deploys a 24/7 virtual shopping concierge that understands user intent through natural conversation, guiding customers to the right products, answering nuanced sizing and compatibility questions, and dynamically cross-selling to increase average order value.
Unlike rule-based chatbots that follow fixed decision trees, Kori's AI reasons over your full product catalog in real time. It can handle compound queries like 'I need a waterproof jacket under $150 that fits a size large' and return accurate, actionable suggestions — the same quality a knowledgeable sales associate would provide.
- Suggest related and complementary items based on browsing behavior and conversational context.
- Interpret nuanced sizing, fit, and compatibility questions across product categories.
- Compare product specifications side-by-side so customers feel confident before buying.
- Proactively surface bundle deals and volume discounts to lift order value.
Automated Order & Return Management
'Where is my order?' is the most common e-commerce support query — and the most expensive one to handle manually at scale. Kori connects securely to your logistics and order management systems via API, delivering real-time shipping status, estimated delivery windows, and carrier tracking links without any human involvement.
Returns are handled with the same seamless experience. A customer can initiate a return, select a reason, receive a prepaid label, and track refund status entirely through a chat conversation. Kori enforces your return policy rules automatically, escalating edge cases to your support team with the full conversation context already attached.
- Real-time order status from dispatch to delivery, connected to any shipping carrier API.
- Self-serve returns initiation, label generation, and refund tracking.
- Automatic escalation to human agents for out-of-policy cases with full context.
Proactive Cart Abandonment Recovery
70% of online shopping carts are abandoned before checkout. Kori recovers a meaningful portion of that lost revenue by engaging shoppers at the exact moment they hesitate. Using exit-intent signals and session analytics, Kori triggers a conversational pop-up that acknowledges the specific items in the cart, offers to answer final objections, and can apply a targeted incentive if your policy allows.
Because the interaction is conversational rather than a generic discount pop-up, it feels helpful rather than intrusive — leading to higher engagement rates and more recovered transactions than traditional re-targeting emails or generic discount banners.
Seamless Integrations with Your E-Commerce Stack
Kori is built to plug into your existing tools, not replace them. It connects natively with Shopify, WooCommerce, Magento, and custom storefronts via REST API. Inventory, order data, and customer profiles are always read from your system of record in real time — Kori never holds a separate copy of sensitive data.
- Native Shopify and WooCommerce integrations available out of the box.
- Connects to Stripe, PayPal, and major payment gateways for order queries.
- Syncs with Klaviyo, Mailchimp, and your CRM for customer context.
- Deploys as a website widget, in-app chat, or via API for headless storefronts.
Frequently Asked Questions
- How does Kori recover abandoned shopping carts?
- Kori monitors exit-intent signals and cart value in real time. When a shopper appears likely to leave without purchasing, Kori triggers a conversational chat prompt that acknowledges their specific cart items, offers to answer any remaining questions, and can apply a pre-configured discount or free shipping offer. This conversational approach consistently outperforms static pop-ups and re-targeting emails because it addresses the shopper's actual hesitation.
- Does Kori integrate with Shopify and WooCommerce?
- Yes. Kori offers native integrations with Shopify, WooCommerce, and Magento, as well as a flexible REST API for custom storefronts. The integration syncs your product catalog, inventory, and order data in real time so Kori always has accurate, up-to-date information when answering customer queries.
- How does Kori personalize product recommendations?
- Kori combines three data sources to generate personalized recommendations: the customer's browsing behavior in the current session, their past purchase history (if available), and the natural language intent expressed in the chat conversation itself. This means recommendations are grounded in what the customer is actually saying they want, not just statistical correlations from past behavior.
- How quickly can I deploy Kori on my online store?
- Most e-commerce stores are live with Kori in under 30 minutes using the no-code widget setup. You paste a JavaScript snippet into your theme, connect your data sources through the dashboard, and configure your AI agent's tone and policies. No engineering resources are required for a standard deployment.
- Is Kori compliant with GDPR and CCPA?
- Yes. Kori is architected with data privacy as a first principle. All conversational data is encrypted end-to-end, and you can configure zero-retention policies for personally identifiable information. Kori supports data subject access and deletion requests to help you meet GDPR and CCPA obligations. A Data Processing Agreement (DPA) is available for enterprise customers.
Next step
Unlock higher conversion rates today.
Create an AI shopping assistant for your storefront in minutes — no engineering required.